Secure Shopper Frequently Asked Questions

Below are answers to some common questions. Should you wish to speak to a live Customer Service Representative, please call 1-800-831-0096.

GENERAL FAQ’s

Secure Shopper (also know as Secure Saver because your savings are secure while you shop) allows Members to protect their privacy, security and personal information while shopping online through a simple protection kit that includes both protection tools and shopping discounts on a wide variety of categories.
Any questions regarding your benefits and billing can be answered by calling 1-800-831-0096. For questions regarding shopping discounts, please call 1-877-589-0870.
Secure Shopper gives you access to over 500,000 money-saving discounts on products and services nationwide. That includes up to 50% savings at popular stores and restaurants in your neighborhood and wherever you travel. You'll save on shopping, dining, groceries, hotels, travel, car rentals, cruises, recreation and so much more. You are not limited in the amount of discounts you can get. These great entertainment savings include:
  • Up to 50% off at over 60,000 dining locations nationwide, including fine restaurants, casual dining, fast food, desserts, catering, take-out, delivery and more.
  • Up to 50% off at 26,000 name-brand hotels worldwide.
  • Up to 50% off on popular cruise lines.
  • Up to 50% off at over 13,500 entertainment locations like theme parks, theater productions, bowling alleys, laser tag, white-water rafting, museums, arcades, sports events, high-adventure excursions, cultural events and much more.
  • Up to 50% off on travel packages worldwide with preferred rates from national travel agencies on all-inclusive vacations.
  • Thousands of discounts at top retailers, both online and in-store. Savings on everything including electronics, apparel, flowers, jewelry, accessories, magazines, movies, pet supplies, sporting goods and toys.
  • Plus, grocery discounts on food, beverages, household items, health-care products and much more.
While in the Secure Shopper membership portal, select any of the savings categories or search within the category for savings by city, state or zip code. Follow the redemption instructions for each offer and enjoy the savings. If you are booking a vacation, airfare or a car rental, you can do it all on the Secure Shopper site, the same way you would on any other website. All of your savings are just a click away.
Discounts may not be used in conjunction with any other coupon, discount offer or rewards program. Offers may vary, so please read the complete details of each offer.
You can take advantage of as many discounts as you like. There is no limit to the number of discounts that can be taken, but some restrictions apply. Please see each offer for specific terms. So dine out, travel as much as you want, take advantage of the special attractions and more; there is no limit to your savings.
The expiration date for each offer is printed on the coupon. Many vary, so please read the coupons closely.
Guard Street is a marketing company that specializes in offering packages of tools that protect your data and privacy. We take the guesswork out of figuring out how to get the best protection. We carefully developed packages, like Secure Shopper, with a set of tools that form a personal data security system. This includes secure internet navigation, shopping discounts, and much more. Guard Street is carefully designed to provide online protection when you’re navigating, social networking, communicating, storing data, shopping, banking and traveling.
We offer phone or email support, and our Representatives will be happy to help you. You can contact us at 1-800-831-0096 or click on the SUPPORT tab.
Yes, depending on the software. Secure Web Activity allows up to five keys / licenses per membership.
The extra layer of security and bandwidth can sometimes slow down your computer during the busier times of the day, based on the sites you are visiting.